Unable to verify Visa card

misslilo · 03-07-2009, 08:03 AM

Hi

Thought I'd post here too.
I was just about to buy the uncut Culpa Innata, but can't because the shop refuse to verify my working Visa card.
I have in fact just used it somewhere else, so I know it's working

I have a feeling it's because my bank and Visa here have changed the way they verify cards.
Some places we now get a popup, where we have to type a personal password to verify, we are who we are

I've already written support about it.

Damon · 03-08-2009, 02:48 PM

Hello Miss Lilo,

The shop is down since friday evening.
We are trying to get the payment solution back...
No support from Bibit on week-ends.

All of our apologies.

misslilo · 03-09-2009, 12:44 AM

Aaahhhh - so that's what it was, thanks for informing me/us

Thought for a second there my bank had banned your shop, lol.

Damon · 03-09-2009, 05:54 AM

Hello Miss Lilo,

Everything is running fine now.
Someone at Bibit changed the parameters of the payment solution... they were clever enough to do it on a friday night. Stupid mistake... and we fully apologize if you have not been able to purchase Innata Culpa: Uncut.

Give a try and it should work.

misslilo · 03-09-2009, 06:25 AM

Super

I will as soon as I get home from work!

Edit:
Worked great - downloading right now.

Edit 2:
Hmm, after downloading all files 2 times, it still says a file is corrupt, when installing.
Will try one last time... (already mailed support)

Edit 3:
No go - as soon as I hit the last button to make it install, it comes with a little popup saying:
Runtime error (at 16: 992):
The source file is corrupted

When I click OK - the install starts, but can't finish.
It's random when it stops, this time it was at the file MainMenu.sfs

03-07-2009, 08:03 AM	#1
misslilo Caffein Queen Last Online: 10-24-2011 07:22 AM Join Date: Sep 2007 Location: Land of Hamlet Posts: 712	Unable to verify Visa card Hi Thought I'd post here too. I was just about to buy the uncut Culpa Innata, but can't because the shop refuse to verify my working Visa card. I have in fact just used it somewhere else, so I know it's working I have a feeling it's because my bank and Visa here have changed the way they verify cards. Some places we now get a popup, where we have to type a personal password to verify, we are who we are I've already written support about it. __________________ "You cannot escape your past, but you can make your future" - Diana Melkumova Now Playing: World Of Warcraft (US) Recently Finished: Too many Casual games Waiting for: Lost Horizon + Gray Matter

03-09-2009, 12:44 AM	#3
misslilo Caffein Queen Last Online: 10-24-2011 07:22 AM Join Date: Sep 2007 Location: Land of Hamlet Posts: 712	Aaahhhh - so that's what it was, thanks for informing me/us Thought for a second there my bank had banned your shop, lol. __________________ "You cannot escape your past, but you can make your future" - Diana Melkumova Now Playing: World Of Warcraft (US) Recently Finished: Too many Casual games Waiting for: Lost Horizon + Gray Matter

03-09-2009, 06:25 AM	#5
misslilo Caffein Queen Last Online: 10-24-2011 07:22 AM Join Date: Sep 2007 Location: Land of Hamlet Posts: 712	Unable to verify Visa card/Culpa Innata issues Super I will as soon as I get home from work! Edit: Worked great - downloading right now. Edit 2: Hmm, after downloading all files 2 times, it still says a file is corrupt, when installing. Will try one last time... (already mailed support) Edit 3: No go - as soon as I hit the last button to make it install, it comes with a little popup saying: Runtime error (at 16: 992): The source file is corrupted When I click OK - the install starts, but can't finish. It's random when it stops, this time it was at the file MainMenu.sfs __________________ "You cannot escape your past, but you can make your future" - Diana Melkumova Now Playing: World Of Warcraft (US) Recently Finished: Too many Casual games Waiting for: Lost Horizon + Gray Matter

03-08-2009, 02:48 PM	#2
Damon Adventure Shop Last Online: 05-05-2012 08:09 AM Join Date: Oct 2007 Posts: 239	Hello Miss Lilo, The shop is down since friday evening. We are trying to get the payment solution back... No support from Bibit on week-ends. All of our apologies.

03-09-2009, 05:54 AM	#4
Damon Adventure Shop Last Online: 05-05-2012 08:09 AM Join Date: Oct 2007 Posts: 239	Hello Miss Lilo, Everything is running fine now. Someone at Bibit changed the parameters of the payment solution... they were clever enough to do it on a friday night. Stupid mistake... and we fully apologize if you have not been able to purchase Innata Culpa: Uncut. Give a try and it should work.